How can we help you?

Your Tax Status Certificate (CSF) and your Digital Seal Certificate (CSD): the .cer file, the .key file and its password. When you sign up you get 10 free folios, one time only, no card.

Each stamped CFDI uses 1 folio: invoice, payment complement, payroll or withholdings. Cancelling doesn't use a folio. Your folios never expire; Premium is an optional subscription. You buy them by card, at OXXO or via SPEI.

Premium is optional: $450 MXN a month or $4,500 MXN a year, VAT included. It removes the limits on Carta Porte, Foreign Trade and other complements, SAT sync, blacklists, CSF and Compliance Opinion. It includes every addenda, SAT reconciliation, the Vault, withholding CFDIs, sending from your own email, the PDF design gallery, folio transfers to sub-accounts, 15% off folio packages and more AI credits.

It's an assistant inside the app, available on every screen. It answers questions about the platform and the CFDI, explains stamping errors in plain language, and takes you to the right screen with the filters applied, pointing out where to click. It also answers questions about your data: tax summary, sales, receivables, finding CFDIs and customers, and exporting to Excel. If you'd rather talk to a person, it hands you over on WhatsApp with the context of your question. You can also invoice by conversation, and the assistant prepares payment complements, cancellations and folio purchases for you to confirm.

No. It works on one principle: it prepares, you confirm. It never stamps, cancels, sends or charges without your click. It has the same permissions as your user, so it can't see or do anything you can't. It doesn't give personalized tax advice either: for that, it suggests you talk to your accountant.

Guidance and navigation inside the app are free. Questions about your data use AI credits: you get a monthly allowance included, and Premium adds more credits.

From the invoice, choose the SAT cancellation reason (01 to 04; 01 is with replacement). With “Check status at the SAT” you confirm its official status, and in the cancellation monitor you follow up on your requests. Cancelling doesn't use a folio.

In CFDI 4.0 the recipient's name, tax regime and postal code must match their Tax Status Certificate. Add the customer by uploading their CSF: Factura Digital reads the RFC and idCIF and queries the SAT right then. If the certificate is more than 6 months old or the taxpayer is inactive, the customer is rejected.

When you collect on an invoice issued with the PPD method (installments or deferred). Record the payment on the invoice and stamp the REP in the same step. Each REP uses 1 folio.

Yes, and it's included. Your customers get automatic collection reminders, you have each customer's account statement, and your invoices can carry Stripe and Mercado Pago payment buttons. A dashboard shows what's overdue and what's coming due, and when you record a payment you stamp the REP in the same step.

Yes, by uploading your bank statement as CSV or Excel and matching your deposits to open invoices. It isn't a direct connection to your bank: you upload the file yourself.

Yes, from your phone's browser. Factura Digital works on the web and adapts to your screen; you don't need to install any app.

SAT sync brings in your issued and received CFDIs using your e.firma, on demand or automatically. It's included with a limit and unlimited with Premium.

Yes. The stamping API v5 is included: you pay for folios, not the API. Integrate your ERP or system to create, stamp, cancel and send CFDIs. There's a free sandbox and the documentation is at docs.facturadigital.com.mx.

Orders from Mercado Libre, Amazon Seller Central, Shopify and WooCommerce can be invoiced in your self-invoicing kiosk. Your XML and PDF files can also go to your Google Drive or Dropbox. For developers, on top of API v5 there are webhooks, SDKs and an MCP server so AI assistants like Claude, ChatGPT or Gemini can invoice for you.

Yes. Your suppliers upload their XML and PDF, and the portal automatically validates the structure, SAT status, RFC, amounts, purchase order and duplicates. Your team approves, rejects or flags each invoice; the supplier gets notifications and sees their history and payment dates. It connects to any ERP, such as SAP, Oracle, CONTPAQi Comercial or in-house systems, and we implement it with your team. Talk to sales to see a demo.

Yes. You get unlimited users with granular permissions (for example, limiting by branch and series) and two-step verification per device. Branches are included.

Each account corresponds to one RFC. If you invoice for several companies, you open one account per RFC and, with Premium, transfer folios to your group's sub-accounts.

Ultra-fast PAC stamping with backup: if a PAC doesn't respond, your CFDI still gets stamped. The platform runs on AWS (Mexico region) and Google Cloud.

Your XML and PDF files are stored for 5 years. Your CSD and e.firma credentials are stored encrypted, and signing in to your account uses two-step verification per device.